Dolcie

Terms of Service

This website is operated by Dolcie ("Dolcie", "we", "us"). By using this website or placing an order, you agree to these terms.

Orders

Placing an order is an offer to buy. Your contract with us is formed when we confirm your order by email. We may decline or cancel an order, for example if an item is unavailable or a pricing error has occurred, in which case any payment will be refunded in full.

Delivery times

Estimated preparation and delivery times are given in good faith but are not guaranteed. Custom pieces are made to your instructions and cannot be cancelled once work on them has started.

Prices and payment

Prices are shown in the currency displayed at checkout and include applicable VAT where stated. Delivery charges are shown before you pay.

Product descriptions

We describe and photograph our products as accurately as possible. Genuine fur is a natural material, so slight variations in colour, texture and density are normal and are not a defect. Colours may also look slightly different on different screens.

Returns

Returns and exchanges are handled under our Returns and exchanges policy.

Liability

Nothing in these terms limits liability that cannot be limited by law. Otherwise, our liability is limited to the price paid for the product concerned.